Baffles

• What is a baffle?
• How do I straighten a bunched baffle insert?

Beds

• What is an innerspring bed?
• What is a hardside or wood frame waterbed?
• What is a softside waterbed or hybrid waterbed?
• What is an airbed?
• What is the best method of cleaning my bed?
• What temperature should the water be when filling a waterbed?
• How do I fill a waterbed?
• How do I drain a waterbed?
• How do I drain my waterbed without a drain pump?
• What do I do about a defective cap and/or insert?
• How do I pack my waterbed for moving?
• Can I fold my mattress?

Leaks

• What types of leaks are there?
• How do I locate a leak?
• How do I repair a leak?

Odors

• What causes odors?
• How do I eliminate a smelly odor?

Mattresses

• What mattress sizes are available?
• Can I use any type of mattress inside of my bed frame?
• What is a free flow mattress?
• What is a waveless mattress?
• What is a single mattress vs. a dual mattress?
• What is a pillowtop duvet?
• What is a Night Wear cover?
• What is Visco elastic foam?
• Why is seam construction important?
• How do I replace the cap and/or insert?
• What causes air bubbles and how do I remove them?
• What can I do about condensation?
• What is the proper way to store my mattress?
• What causes a mattress to become dry or brittle?

Temperature Control Systems

• What is a Temperature Control System?
• How long does it take the Temperature Control Unit to warm up the waterbed?
• What temperature should I set the Temperature Control Unit on?
• Where should I place the heater pad?
• Where is the model number located for the warranty card?
• Why is the light on the waterbed heater flickering?
• The waterbed heater heats all the time or too much.
• The waterbed heater does not heat enough.
• What is the electromagnetic field rating of this waterbed heater?

Warranties

• How do I obtain warranty information?
• How do I register a warranty online?