home |  products |  sleep research |  who are we? | contact us

Mattress FAQ's

What mattress sizes are available?

Hardside mattress sizes:

  • King
  • Queen
  • Super Single

Softside mattress sizes:

  • California King
  • King
  • Queen
  • Full
  • Twin

(Back to Frequently Asked Questions)

Can I use any type of mattress inside of my bed frame?

You need to use a wooden frame mattress for a wooden frame waterbed, you need to use a specific mattress for a full depth softside waterbed and special cylinders or mattresses for a shallow fill bed.
A lot of the current legged frames that headboards and footboards come with are capable of holding a full depth or shallow fill softside bed.

(Back to Frequently Asked Questions)

What is a free flow mattress?

A free flow mattress or free float mattress is a mattress that contains water but no baffles or inserts.

(Back to Frequently Asked Questions)

What is a waveless mattress?

A waveless mattress is a type of mattress that contains fiber to control the water motion.

(Back to Frequently Asked Questions)

What is a single mattress vs. a dual mattress?

A single mattress is one mattress only inside the frame cavity. A dual mattress is two individual mattresses inside the frame cavity that provides a customer their "own" comfort level.

(Back to Frequently Asked Questions)

What is a pillowtop duvet?

A Land and Sky duvet is a removable pillowtop that enables a bed to have a lot of options. It can also be sold separately for innerspring mattresses. This is an upgrade on a softside or an innerspring bed. It is filled with poly fiber and in some cases ViscoElastic foam and in the finest example can be comfort temperature controlled.

(Back to Frequently Asked Questions)

What is a Night Wear Cover?

A Nightwear cover is a cover for hardside mattresses. It has the same fill as the top panel on its counterpart. (Softsides) This will enhance the appearance as well as increasing the level of comfort with the bed.

(Back to Frequently Asked Questions)

What is Visco elastic foam?

This foam is urethane foam that sometimes is called "Memory Foam". This is because of the slow reaction in opposing directions. You can see this by applying pressure with your hand and see the slow reaction of the foam coming back to its original posture. This foam becomes more malleable with warmth. Some Viscoeleastic’s will become very, very soft with applied heat and become very stiff with applied cold. Land and Sky uses a special ViscoElastic that does not have the extremes that come along with most Viscoelastic.

(Back to Frequently Asked Questions)

Why is seam construction important?

Land and Sky uses a lap seam construction. That is the vinyl that is lapped over the other piece of vinyl and ‘welded’ together with Radio Frequencies, or RFs. Most of the modern waterbeds have lap seams. Most of the problems occur when lap seams are not welded evenly. That is to say that the width of the seam varies. This variance causes more seam leaks than any other part of a mattress. You will always see a consistent width on Land and Sky waterbed mattress seams.

(Back to Frequently Asked Questions)

How do I replace the cap and/or insert?

To find out how to replace the Cap and/or Insert, contact Customer Service at 1-402- 470-2468. You can also Email them at customer.support@landandsky.com

(Back to Frequently Asked Questions)

What causes air bubbles and how do I remove them?

Air Bubbles can be caused by two factors.

  1. Bacterial growth produces gas. This happens when the mattress is not reconditioned. Adding a bottle of AquaSafe+ waterbed conditioner will eliminate these bubbles.
  2. An air bubble is trapped in between the fiber assembly. To remove, drain the water from the mattress using an electrical pump. This will vacuum pack the mattress squeezing out the air. Refill and add conditioner.
  3. The mattress needs to be burped.
    1. Mattress without Air Jet Plus: One person lays down on the mattress at the head of the bed and rolls to the foot. As this person is rolling, a second person pulls the fill valve up away from the water so air can escape.
    2. Mattress with Air Jet Plus: Follow the procedure in 3a above, except there is no need for a second person to pull the valve away from the water

(Back to Frequently Asked Questions)

What can I do about condensation?

Condensation can be attributed to the following:

  1. The mattress temperature and room temperature becoming parallel in degrees. It is recommended that the heater temperature be set for at least ten (10) degrees different than the room temperature.
  2. Caused by turning off the heater. A heater should never be turned, unless you are draining your mattress.
  3. Moisture around the mattress caused by a leak.

When a mattress does condensate it is vulnerable to mold and mildew. If that occurs, wipe down the liner and mattress with a solution of either vinegar and water, or baking soda and water.

Adding scented drier sheets to the corners of the mattress will sweeten the room until the odor dissipates.

(Back to Frequently Asked Questions)

What is the proper way to store my mattress?

(It would not be our recommendation to suggest storing because the chance of bacteria growth.)

  • Use an electrical pump to drain as much water as possible.
  • Add two bottles of water bed condition, (undiluted) after the mattress has been drained. (This is to help fight bacteria growth.)
  • Place cap and insert.
  • Fold mattress in thirds and then fold in half. (For fiber filled mattress, make sure to hold the vinyl and fiber together as you fold the the mattress.
  • Store in a cardboard box to protect the mattress from physical punctures.
  • Store at room temperature. Do not store in a garage, outdoors, or in a damp basement
  • Keep out of reach of rodents.
  • When refilling the mattress, add a bottle of shock.

(Back to Frequently Asked Questions)

What causes a mattress to become dry or brittle?

Here are three (3) reasons why a mattress becomes brittle.

  1. The consumer is not using a mattress pad. As stated in the QC tab, in order not to void out the warranty a mattress pad must be used. A mattress pad is needed in order to keep body oils away from the vinyl. Body oils pull out the plasticizer in the vinyl. This causes the vinyl to become dry and brittle.
  2. The consumer is not laundering their mattress pad frequently enough (every 2-3 weeks). The mattress pad acts like a cotton ball and absorbs the body oils. Once the pad becomes full of these oils they come in contact with the vinyl and cause it to dry out.
  3. The consumer is using Clorox, Armor All, or another harsh household product which contains a petroleum base.
  4. Excessive bacteria growth due to the lack of conditioning the mattress.

NOTE: It is recommended that a vinyl cleaner be used every six months to keep the mattress soft and pliable.
 
(Back to Frequently Asked Questions)